Shipping Policy

Welcome to Turtle Hill Grove

Below is our shipping policy outlining how we handle deliveries.

1. Shipping Methods

Swiss Post: All orders are shipped via Swiss Post for reliable and timely delivery.
International Shipping: We also offer shipping to other countries for larger quantities. Shipping rates and delivery times may vary depending on the destination.

2. Order Processing

Processing Time: Orders are typically processed within 1-5 business days.
Once your order is shipped, you will receive a confirmation email with tracking details.

3. Local Pickup

Pickup Option: If you prefer, you can pickup your order directly from Turtle Hill Grove.

Simply choose the local pickup option at checkout, and we will notify you when your order is ready for collection.

4. Shipping Rates

Domestic Shipping: Shipping rates are calculated at checkout based on the size and weight of your order.
International Shipping: For international orders or large quantities, shipping fees are based on the destination and will be provided at checkout. Customs fees and duties may apply depending on the destination country.

5. Delivery Times

Swiss Post Deliveries: Delivery times vary based on location but generally take between 3-10 business days for domestic orders.
International Orders: International shipping times depend on the destination and can range from 7-25 business days.

6. Contact Us

If you have any questions about shipping, pickup, or international orders, please contact us at info@turtlehillgrove.com and we will be happy to assist you.

This policy was last updated on August 2024.

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