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Turtle Hill Full Color logo featuring a turtle with an olive tree on her back
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Terms & Conditions

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Welcome to Turtle Hill Grove.

By using our website and purchasing products, you agree to the following terms and conditions. Please read them carefully.

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1. General

By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please do not use our website.

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2. Products and Orders

  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any product we offer.

  • Product Information: We strive to provide accurate product descriptions and images, but we do not guarantee that all information is free from errors.

  • Pricing: Prices are subject to change without notice. We reserve the right to cancel orders in case of pricing errors.

  • Orders: Once you place an order, you will receive an email confirmation. However, your order is not confirmed until payment has been processed and accepted.

 

3. Payment

All payments must be made through the methods provided on our website. We use secure payment gateways to ensure the protection of your financial information. Orders will only be processed once payment is confirmed.

 

4. Shipping and Delivery

  • Shipping Times: Shipping times may vary depending on your location. We do our best to deliver within the estimated time frames but are not responsible for delays due to external factors.

  • Shipping Costs: Shipping costs are calculated based on your location and the weight of your order and will be displayed at checkout.

  • Risk of Loss: Once the products are handed over to the delivery service, the risk of loss passes to you.

 

5. Returns and Refunds

  • Perishable Goods: Due to the nature of perishable food items, we do not accept returns or offer refunds unless the product is damaged or incorrect.

  • Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 24 hours of delivery, and we will work to resolve the issue.

 

6. Use of Website

You agree to use our website for lawful purposes only. You must not misuse the website, including but not limited to hacking, spreading malware, or infringing on the rights of others.

 

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of www.turtlehillgrove.com. You may not use, reproduce, or distribute any content without our written permission.

 

8. Limitation of Liability

To the maximum extent permitted by law, www.turtlehillgrove.com is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

 

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

 

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Greece & Switzerland, and you agree to submit to the exclusive jurisdiction of the courts of Greece and Switzerland.

 

11. Contact Information

If you have any questions about these terms and conditions, please contact us at info@turtlehillgrove.com.

This document was last updated on August 2024.

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